Welcome to the EBO Digital Store code redemption system.
To receive your order, enter the code you received when making your purchase.
If you have already redeemed your code, you can monitor the delivery status from 'Check Order Status' button.
The product we will deliver is a completely new account with the subscription you purchased. Delivery may take up to a maximum of 24 hours, although we typically process orders within minutes. If you see that we are 'Online' on our website, your product will be delivered very soon.
For any assistance, you can contact us at our email: support@ebodigitalstore.com
Our support hours are from 11:00 AM to 11:59 PM (UTC-3).
How do we deliver our products?
As stated in the listings where you made your purchase, we deliver a completely new account with the product you purchased. Please do not insist on receiving redeemable codes directly, as this is not possible.
How do you keep the account we send you secure?
We will send you the email and password for the account. Depending on the platform, you can change the password and account details to keep it secure.
Refund Policy
If you have changed your mind and would like to request a refund, please contact Gamivo Support before redeeming the code to initiate the refund process. You may also contact us directly for assistance.
Eligible for Refund:
· If you have not yet redeemed the code on our website.
· If we have not delivered your account yet.
· If you cannot use the account we sent you due to a system problem.
Not Eligible for Refund:
· If you've changed account details or linked it to another platform.
· If you've made in-game purchases or accessed special editions.
